Job Description

Job Description

Job Description

Surveillance Agent

Full Time
Lemoore, CA, US

Salary: $19.50 - $25.44 per hour

Job Requisition Form

Department: Surveillance
Position to be Filled: Surveillance Agent
Rate: $19.50 per hour (FULL-TIME, NON-EXEMPT)

Required Qualifications/Essential Duties

At the Santa Rosa Rancheria Tachi-Yokut Tribe, we're building a stronger future by serving the Tribal community with respect, teamwork, and integrity. Our employees do meaningful work, receive valuable benefits, and have opportunities to learn, contribute, and grow.

We're hiring a Surveillance Agent to support the integrity of gaming operations and related Tribal venues by monitoring surveillance systems, protecting Tribal assets, and assisting in ensuring the safety and welfare of patrons and employees. This position helps identify gaming violations, criminal activity, policy violations, and threats to operational integrity while maintaining accurate surveillance records and documentation.

Location & Schedule

This is a full-time, non-exempt position based in Lemoore, California, reporting to the Surveillance Supervisor. Compensation starts at $19.50 per hour. The position requires shift work, flexible hours including nights, weekends, and holidays, and may require travel inside and outside Tribal boundaries. Employees are subject to emergency call-out as needed.

What You'll Do

• Gaming surveillance and compliance: Monitor all gaming activities to ensure compliance with Tribal, Federal, and regulatory requirements, internal controls, policies, and procedures. Observe and report gaming violations, suspicious activities, and integrity concerns.
• Investigations and monitoring: Conduct surveillance related to cash operations, thefts, losses, fraud, and other activities affecting gaming integrity. Gather and document information to support investigations and operational reviews.
• Facility security: Monitor activities throughout the facility to assist in ensuring the safety, health, and security of patrons, employees, and Tribal assets.
• Technology operations: Operate, monitor, maintain, and perform minor troubleshooting of surveillance systems, including CCTV, DVRs, and related surveillance equipment.
• Reporting and documentation: Maintain surveillance logs, prepare reports, document incidents, and communicate findings to appropriate management personnel.
• Operational planning: Assist in planning and conducting surveillance operations designed to prevent theft, loss, and violations of gaming integrity.
• Knowledge and compliance: Maintain working knowledge of all casino games, gaming regulations, Tribal gaming ordinances, Federal gaming regulations, compact requirements, internal controls, and department procedures.
• Transportation: Operate a company or personal vehicle to conduct business on behalf of the Surveillance Department.
• Other duties: Perform other duties as assigned.

What We're Looking For

This role may be a strong fit if you are a detail-oriented, observant, and ethical professional who can maintain confidentiality, apply sound judgment, identify potential risks, and support the integrity of gaming operations while working effectively with diverse populations.

Minimum Qualifications

• High school diploma or GED.
• Ability to obtain and maintain a California Gaming License throughout employment.
• Knowledge of Microsoft Office and Windows operating systems.
• Strong knowledge of gaming industry operations, internal controls, and auditing practices.
• Knowledge of CCTV systems, DVRs, and other surveillance-related equipment.
• Knowledge of casino games and surveillance techniques.
• Ability and willingness to learn Native customs, traditions, culture, and Tribal cultural practices; demonstrate cultural sensitivity; and maintain confidentiality of Tribal customs and traditions.
• Ability to work flexible schedules, extended hours, nights, weekends, holidays, and travel as needed.
• Ability to work effectively with individuals of all ages and backgrounds.
• Punctual, dependable, and able to project a professional image through dress, behavior, and a positive attitude.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those an employee must meet to successfully perform the essential functions of this job, with or without reasonable accommodation.

• Ability to sit, stand, and walk for extended periods.
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
• Ability to operate surveillance systems, office equipment, and computer keyboards requiring repetitive hand movements.
• Ability to verbally communicate and exchange information effectively.
• Ability to operate a motor vehicle for business purposes.
• Vision and hearing must be within normal ranges, with or without corrective devices.
• Ability to occasionally lift and/or move up to 50 pounds.

Work is performed primarily in an office and surveillance-monitoring environment, with occasional travel for meetings, training, or other business-related activities. Employees may occasionally be exposed to outdoor weather conditions and may be required to work extended hours, weekends, holidays, and emergency call-outs.

What We Offer

We care about the work we do and the people who do it. Eligible employees receive benefits designed to support their health, financial future, and time away from work, including medical, dental, vision, retirement, paid leave, and holiday benefits in accordance with Tribal policy and benefit eligibility requirements.

Apply

Bring your attention to detail, integrity, surveillance expertise, and commitment to protecting Tribal assets and gaming operations to a role that supports the success and security of the Santa Rosa Rancheria Tachi-Yokut Tribe. Apply through the Santa Rosa Rancheria careers portal. Applications are reviewed as received.

Native Hiring Preference

Santa Rosa Rancheria Tachi-Yokut Tribe welcomes qualified applicants of all backgrounds and values Indigenous culture, knowledge, traditions, and perspectives. In accordance with applicable law and Tribal policy, qualified Native American and Alaska Native candidates receive hiring preference; documentation of affiliation with a federally recognized tribe is required.

The Tribe provides equal employment opportunity in accordance with applicable law. Employment may be contingent upon applicable background investigations, licensing requirements, and pre-employment screening.

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