Job Description
Are you friendly, outgoing, and great with people? Looking for an opportunity to build customer service, communication, and leadership skills while working in a fun, team-oriented environment?
GEM is hiring Entry-Level Customer Service Representatives to represent well-known nonprofit organizations at community events and outreach campaigns throughout the Richmond area.
You'll interact directly with the public, answer questions, provide information, and create positive experiences while supporting meaningful nonprofit causes.
What You'll DoProvide friendly, professional customer service
Interact with people at community events and outreach locations
Answer questions and provide information about nonprofit programs
Build positive relationships with members of the community
Represent nonprofit organizations in a professional manner
Support community outreach and fundraising campaigns
Work closely with a team to achieve campaign goals
Participate in paid training and ongoing coaching
We train you from day one.
Previous customer service, sales, marketing, or fundraising experience is not required .
We're looking for people who are:
Friendly, positive, and outgoing
Comfortable meeting and talking with new people
Reliable and professional
Motivated and eager to learn
Team-oriented
Goal-driven and hardworking
Interested in developing communication and leadership skills
Paid training
No experience required
Hands-on customer service experience
Professional development and coaching
Leadership development opportunities
Advancement opportunities
Energetic, supportive team environment
Opportunity to represent meaningful nonprofit causes
Recent high school or college graduates
College students and gap-year candidates
First-time job seekers
Retail and hospitality professionals
Customer service professionals
Career changers
Anyone looking to gain professional experience
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